Starting date: October 19, 2017
Posting date: October 19, 2017
Type of communication: Consumer Product Recall
Source of recall: Health Canada
Issue: Fire Hazard
Audience: General Public
Identification number: RA-64822
This recall expands upon a previous dishwasher recall, and now includes dishwashers that were manufactured from September 2012 through January 2015. Affected brands included in this recall are: Bosch®, Thermador®, Gaggenau® Kenmore ®, and Jenn-Air brand dishwashers, as listed here.
|Brand||Model Numbers Starting with:||Serial Number Range|
|* indicates models that were included in the previous recall on October 1, 2015. The date range was expanded for these models.|
|FD9209 to 9403|
|FD9401 to 9501|
|Thermador||DWHD44||FD 9209 to 9403|
|DWHD64*||DWHD65*||FD 9401 to 9501|
|Gaggenau||DF2417*||DF2607*||DF2617*||FD 9401 to 9501|
|Jenn-Air||JDB9600CWS||JDB9600CWP||JDB9600CWX||FD 9404 to 9501|
|Kenmore||630.123||630.129||Serial numbers starting with:
103 or 104
The power cord can overheat, posing a fire hazard. As of October 16th,2017, BSH Home Appliances has received no reports of property damage or injury in Canada. In the United States, the company has received five reports involving property damage. No injuries have been reported.
Approximately 61,000 units of the affected products were sold in Canada and approximately 408,000 were sold in the United States.
Time period sold
The affected products were sold from January 2013 to May 2015 in Canada at appliance and specialty retailers, department stores, authorized builder distributors, home improvement stores nationwide as well as online.
Place of origin
The affected dishwashers were manufactured in United States and Germany.
- Manufacturer: BSH Home Appliances Corporation, Irvine, California, UNITED STATES
What you should do
Consumers should immediately stop using the dishwasher and contact the Safety Recall Hotline for a free inspection and repair.
For more information, consumers may contact the Safety Recall Hotline toll-free at 1-888-965-5813 from 8 a.m. to 8 p.m. EST Monday through Sunday or visit the brand websites as seen below.
- Bosch and click on Safety Notices
- Thermador and click on Safety Notices
- Gaggenau and click on Support and Safety Notices
- Kenmore Elite and click on Product Safety & Recalls below Customer Support
- Jenn-Air and click on product recalls at the bottom of the page
Consumers may view the release by the US CPSC on the Commission’s website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.